pdko Terms and Conditions

These terms and conditions ("Terms") apply to the use of the pdko platform and all its services. By visiting the pdko website, creating an account, or using any of our services, you are considered to have fully accepted these Terms.

pdko is an online betting and casino platform that provides cricket betting, slots, fishing games, and other entertainment gaming services for users in Bangladesh. All our services are fully secured with SSL encryption.

These Terms have been prepared in Bengali and are specifically designed for users residing in Bangladesh. In the event of any linguistic ambiguity, the Bengali version shall be considered final.

2.1 Age Requirement

pdko services are available to individuals aged 21 and above only. By creating an account, you confirm that you are at least 21 years old. Use of pdko by minors is strictly prohibited.

2.2 Registration Requirements

• Each person may open only one account.
• All information provided at the time of registration must be complete, truthful, and accurate.
• Opening an account with a false identity or incorrect information is a breach of these Terms and may result in immediate account closure.
• Creating an account in the name or identity of a third party is strictly prohibited.

2.3 Identity Verification (KYC)

pdko may verify your identity before processing deposits and withdrawals. This process may involve requesting a copy of your national ID card, passport, or driving licence. This information is stored with complete confidentiality and is used solely for verification purposes.

3.1 Password & Security

You are solely responsible for maintaining the security of your pdko account. Use a strong password and do not share it with any third party. Report any unauthorised access to our support team immediately.

3.2 Updating Account Information

It is your responsibility to inform pdko support of any changes to your contact details, mobile number, or payment method. pdko will not be held responsible for any transaction issues arising from outdated information.

3.3 One User, One Account

If a single person operates multiple accounts, all accounts will be closed and any bonuses earned will be cancelled. If multiple accounts exist from the same household or family, pdko must be informed.

4.1 Deposit Methods & Limits

All financial transactions at pdko are processed through bKash, Nagad, and Rocket. The minimum deposit amount is ৳500 for each method.

• bKash: Instant deposit, automated processing.
• Nagad: Instant deposit, automated processing.
• Rocket: Dutch-Bangla Bank mobile wallet, instant deposit.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. After a successful withdrawal request, funds typically reach your mobile banking account within 5–30 minutes.

4.3 Transaction Verification

pdko reserves the right to conduct additional verification for suspicious transactions. In such cases, the withdrawal process may be temporarily suspended and our support team will contact you.

5.1 Welcome Bonus

New pdko members receive a 100% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000; a deposit of ৳18,000 or more earns the maximum bonus of ৳8,000, bringing the total balance to ৳26,000.

5.2 Wagering Requirements

Wagering or rollover requirements must be met before a bonus can be withdrawn. pdko's bonus wagering requirement is 10 times the bonus amount (on the bonus amount only, not the combined total of the deposit and bonus). Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before bonus winnings can be withdrawn.

5.3 Bonus Policy

• Each user is entitled to the welcome bonus only once.
• Bonuses cannot be transferred to another account.
• Attempting to claim bonus benefits using multiple accounts will result in all accounts being closed.
• pdko reserves the right to change, suspend, or cancel any promotion.
• If the terms of any promotion are unclear, pdko's interpretation shall be considered final.

5.4 VIP Program

pdko's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with a weekly cashback benefit — the cashback rate increases progressively from Bronze to Diamond. Advancement to a higher tier depends on your regular activity and usage.

6.1 Bet Acceptance & Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. pdko reserves the right to cancel any bet that was incorrectly confirmed due to a technical error.

6.2 Betting Markets

pdko offers betting markets on cricket, football, kabaddi, and various other sports. The outcome of all markets is determined based on the official results of the relevant competition.

6.3 Casino Games

pdko's casino section features games from various leading providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, JILI, Spribe, and Ezugi. All games are operated in accordance with fair play principles.

6.4 Error Situations

pdko reserves the right to review and, where necessary, cancel or correct transactions that occur due to technical errors, server outages, or display errors.

The following activities are strictly prohibited on pdko and may result in immediate account closure:

• Operating an account under another person's identity or name.
• Creating or operating multiple accounts for the purpose of claiming bonuses.
• Placing automated bets using any system or software.
• Conducting money laundering or any other illegal financial activity.
• Intentionally exploiting platform vulnerabilities or errors.
• Threatening, harassing, or behaving inappropriately towards other users.
• Attempting to gain unauthorised access to the system, or assisting others in doing so.

pdko believes that betting and gaming should be an enjoyable form of entertainment, but not one that causes harm. We encourage all users to play responsibly.

8.1 Self-Exclusion Feature

If you feel your gaming habits are getting out of control, you can contact our support team to request a temporary or permanent account suspension. This feature is completely free of charge.

8.2 Setting Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. These limits can be set through the support team. Once a limit is reduced, it takes effect immediately; if it is increased, a cooling-off period may apply.

For more details, please read our Responsible Gaming page.

pdko gives the highest priority to protecting your personal information. We keep all data secure using SSL encryption. Our detailed policy on data collection, storage, and use can be found on our Privacy Policy page.

9.1 Information Sharing

pdko does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• With relevant authorities to comply with legal obligations.
• With authorised payment partners for payment processing purposes.
• With security partners to prevent fraud.

9.2 Use of Cookies

pdko uses cookies to improve website performance and personalise your experience. While you have the option to disable cookies in your browser settings, doing so may limit some of the site's functionality.

pdko makes every effort to maintain the highest possible standard of service. However, pdko will not be held liable in the following situations:

• If service is disrupted due to internet connectivity issues or problems with the user's device.
• If transactions are delayed due to disruption of third-party payment services (bKash, Nagad, Rocket).
• In the event of temporary interruptions during unplanned server maintenance or technical upgrades.
• For any loss resulting from sharing your account information with others.
• If the service is disrupted due to natural disasters or other unforeseeable circumstances.

pdko reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, efforts will be made to notify users in advance.

Updated terms and conditions will be published on this page and will take effect from the date of publication. Continuing to use pdko after any changes means you accept the new terms and conditions.

You are advised to visit this page regularly to stay updated on the latest terms and conditions.

12.1 Closure by User

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any remaining balance before the account is closed, however any bonuses that have not met their conditions will be cancelled.

12.2 Closure by pdko

pdko may close or suspend an account in the following cases:

• If the terms and conditions are violated.
• If identity verification fails or false information is provided.
• If suspicious or fraudulent activity is detected.
• Due to legal obligations.

If an account is closed due to a breach of terms, any earned bonuses may be forfeited. However, your own deposited funds will be returned, unless they are linked to fraudulent activity.